Expert Feedback and Support

Support

Availability of Hotline and Professional advice:
Mon.–Fri.: 08:30–17:30

The colleagues of our Hotline are at your disposal for all your additional 
questions and professional advice. 

Our Hotline consists of 17 trained veterinarian assistants who are able to 
help you quickly and effectively with your questions about samples, diagnosis 
or further diagnostic needs regarding samples sent in.  

For professional advice, there are 14 veterinarians available to discuss results 
and any related medical questions you may have. Also, for specific questions 
about horses and exotics, we offer the right services suited for your needs.

Both teams can be reached at the toll-free number:
00800 1234 3399
(also when you are abroad)